Shipping policy

1. Order Processing Time

All orders are processed within 1–2 business days after confirmation.

Orders are not shipped on Sundays or public holidays.

In case of high order volume, processing time may be slightly delayed.

2. Shipping Time

Estimated delivery times:

Standard Delivery: 3–7 business days

Delivery times may vary depending on your location and courier service.

Please note that delivery times are estimates and not guaranteed.

3. Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout.

We may offer Free Shipping on selected promotions or minimum order amounts.

4. Cash on Delivery (COD)

Cash on Delivery (COD) orders must be paid in full at the time of delivery.

Please ensure someone is available at the delivery address to receive the parcel.

Failure to accept COD orders may result in order cancellation for future purchases.

5. Order Tracking

Once your order is shipped:

You will receive a confirmation email or SMS with tracking details (if available).

You can track your order through the courier service website.

6. Delays & External Factors

Unique Herbal is not responsible for shipping delays caused by:

Courier service issues

Weather conditions

Incorrect shipping information provided by the customer

Unforeseen circumstances beyond our control

7. Incorrect Address

Please ensure your shipping address is accurate.

If an incorrect address is provided:

We are not responsible for lost shipments

Additional shipping charges may apply for re-delivery

8. Damaged or Lost Packages

If your package arrives damaged or is lost:

Provide clear photos (if damaged)

We will investigate and provide a suitable resolution.

For any shipping-related inquiries, please contact us:

🌐 www.arenaroyalstore.com

📧 arenaroyalstore@gmail.com