Refund policy
Return & Refund Policy
Thank you for shopping at **[Arena Royal Store]**. We value your business and want to ensure you have a great shopping experience. If you are not entirely satisfied with your purchase, we are here to help.
1. Returns
* You have **[7 / 14 / 30]** calendar days to return an item from the date you received it.
* To be eligible for a return, your item must be unused, undamaged, and in the same condition that you received it.
* Your item must be in the original packaging.
* Your item needs to have the receipt or proof of purchase.
2. Refunds
* Once we receive your item, we will inspect it and notify you that we have received your returned item.
* We will immediately notify you of the status of your refund after inspecting the item.
* If your return is approved, we will initiate a refund to your original method of payment, or via bank transfer/easypaisa/jazzcash *(choose what applies to you)*.
* You will receive the credit within a certain amount of days, depending on your card issuer's or bank's policies.
3. Shipping for Returns
* You will be responsible for paying for your own shipping costs for returning your item.
* Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund *(optional, change if you provide free returns)*.
4. Non-Returnable Items
Certain types of items cannot be returned, such as:
* Customized or personalized items.
* Items on clearance or final sale.
* Damaged items due to misuse.
Contact Us
If you have any questions on how to return your item to us, contact us at:
Email:** [arenaroyalstore@gmail.com]
Phone/WhatsApp:** [03067866219]
Address:** [ New city bahawalnagar]